What is the key role of a neutral person in labor disputes?

The key role of a neutral person in labor disputes is to assist in negotiations. In this context, a neutral individual serves as a mediator or facilitator who helps both parties—typically the employer and the employees—communicate effectively, identify issues, and work towards a resolution. This neutral party does not take sides or advocate for one group over the other. Instead, they focus on creating a productive environment where both sides can express their concerns and reach a mutually agreeable solution. Their involvement is critical in maintaining an unbiased atmosphere, which can lead to a more amicable and satisfactory outcome for all stakeholders involved in the dispute. By guiding the negotiation process, the neutral person helps ensure that discussions remain constructive rather than adversarial.